Complaints / Whistleblowing 

Whistleblowing is a term used to refer to the internal or external disclosure of malpractice as well as illegal acts, or omissions, at work.

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People who work within the Catholic Church in England and Wales, employees, office holders or volunteers, are often the first to realise that there may be something seriously wrong within the Church. They may not, however, express their concerns because they feel that speaking up would be disloyal to their colleagues or to the Church. They may also fear harassment or victimisation. In these circumstances it may feel easier to ignore the concern rather than report what may just be a suspicion of malpractice.

The whistleblowing policy is intended to encourage and enable anyone with a serious concern, to raise concerns without fear of victimisation, subsequent discrimination or disadvantage.

The scope of this policy covers any workers making qualifying disclosures about safeguarding matters within a diocese or religious congregation. It is to be used as a guide to taking forward concerns in the absence of a diocesan or religious congregation whistleblowing policy. In all instances, the diocesan or religious congregational whistleblowing policy should be used where there is one.

Defining ‘whistleblowing’

Whistleblowing is a term used to refer to the internal or external disclosure of malpractice as well as illegal acts, or omissions, at work.

The Dioceses and Religious Congregations of the Catholic Church in England and Wales are committed to:

  • Conducting themselves ethically, with honesty and integrity
  • The highest possible standards of openness, probity and accountability;
  • Good practice and high standards regardless of role within the Church, and
  • Want to be supportive of employees, office holders and Volunteers.

It is recognised that this might not always be achieved, and that genuine and serious concerns might need to be raised through this whistleblowing policy.

In line with these commitments, employees, office holders, volunteers and others who have serious concerns, are encouraged to come forward and voice concerns about safeguarding practice. It is recognised that some cases will have to proceed on a confidential basis.

The Dioceses and Religious Congregations of the Catholic Church recognise that the decision to report a concern can be a difficult one to make, not least because of the fear of repercussion from those responsible for the failure or malpractice.

The Catholic Church will not tolerate any harassment or victimisation (including informal pressures) and will take appropriate action to protect you when a concern is raised in good faith. Any investigation into allegations of potential malpractice will not influence or be influenced by any other procedures such as grievance, disciplinary etc. which may already affect the person reporting concerns but will be treated on its own merits.

Is it whistleblowing?

When raising a Whistleblowing concern within the Church, it is important to approach the situation thoughtfully and with due consideration for both personal safety and the seriousness of the matter.

Consider these key questions to determine whether a concern is reasonable.

  • What do I think is happening?
  • What (if any) evidence do I have?
  • Who is doing it?
  • Why might it be wrong?
  • What clear explanations might there be?
  • May others be aware of the issue(s)?
  • Who may I report this to?

The account of concerns should include:

  • Any relevant background and context
  • Dates, times, names, and venues
  • The reason why the situation causes for concern
  • Details of any witnesses and supporting evidence.

Raising an anonymous concern can be an effective way to report while protecting the person’s identity. However, anonymity may limit the ability of authorities to investigate fully, as they may lack the ability to follow up for additional information.